Job description
TeleTech Customer Service Agents Needed To Work From Home!! Description
Make an impact without leaving your house!
Excellence. Innovation. Passion. Creating customers for life.
That's what TeleTech's work at home program stands for, and if you
are the kind of person who is a motivated, self-starter who enjoys
working from the comfort of your own home, then we have a great opportunity
for you! TeleTech's work at home program is a new enterprise of TeleTech,
a leading global customer management company for the past 25 years.
Work for the best in the customer management industry, where we provide
world class support for leading companies - worldwide!
This fast-paced
position requires you to have a quiet workplace in your home, free
of outside noise, where you will answer and solve customer enquiries
using your home computer. Your home computer must meet our technical
requirements and you need to have high speed Internet access, preferably
broadband, and a traditional phone line. There is absolutely no telesales
or outbound calling involved.
You will gather
customer information, assess and fulfill customer needs, educate the
customer as necessary to prevent the need for future contacts, and
thoroughly document the reason for the call. Some customers will be
challenging and you must be able to remain calm and resolve their
problems in the most professional manner. These calls are the cornerstone
of establishing positive client relationships and long-term loyalty.
Our current openings
require the ability to work 25-30 hours per week. All of our positions
offer great opportunities for advancement. No more wondering what
to wear to the office, juggling family commitments, spending your
wages on petrol or navigating rush hour.
All shifts require
that you are available to work both Saturday or Sunday. In addition,
training length depends on the client but you are required to attend
each day. No exceptions given.
Technical
Requirements:
High
speed Internet connection
Landline telephone service
Personal computer with 1GHz processor or better
PC compatible with at least 256MB of memory
job Requirements
We understand the hesitation many people have working from home due
to companies that advertise while it is a scam. That is why we have
included our website
and encourage you to explore TeleTech and who we are.
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