Description:
Title:
Service Specialist / Warehouse
About
Iron Mountain
Iron Mountain (NYSE:IRM) is the industry leader in information protection
and storage. Since going public in 1996, Iron Mountain has grown from
$139M in revenues to a Fortune 1000 company with over $2.3B in revenues.
Iron Mountain’s consistent out performance of the S&P 500
has received industry recognitions including Forbes magazine’s
“Top 400 Best Big Companies” and FORTUNE Magazine’s
America’s Most Admired Companies for Diversified Outsourcing.
The Company offers
comprehensive records management, data protection, and information
destruction solutions along with the expertise and experience to address
complex information challenges such as rising storage costs, litigation,
regulatory compliance and disaster recovery. Founded in 1951, Iron
Mountain is a trusted partner to more than 100,000 corporate clients
throughout North America, Europe, Latin America and the Pacific Rim.
For more information, visit www.ironmountain.com.
Job Summary
Internally services the customers by maintaining their inventory through
performing record center tasks including retrievals, incoming, destructions,
internal moves, permanent withdrawals and any special projects requested.
Essential
Functions
Process all incoming media orders including, scanning carton barcodes
and locations, storing items in record center, downloading scanned
information, investigating and resolving all exceptions and, at times,
closing the order in Safekeeper system.
Process media retrieval orders including pulling the items, verifying
item, closing service order on Safekeeper, manifesting all orders,
bundling all orders and preparing for shipment to customer.
Responsible for delivering stats requests to our customers and on-call
rotation.
Process all internal moves including pulling media from one location
and storing it in another location, investigating all exceptions and
closing all work orders in Safekeeper.
Process all destructions including pulling required media, verifying
it for accuracy, preparing it for cartage, investigating and resolving
all exceptions and closing all work orders in Safekeeper.
Prepare and process all record center paperwork necessary to accomplish
the above processes.
Job Requirements
Knowledge, Skills, And Abilities
High School diploma or equivalent.
Ability to climb stairs, lift material up to 70 pounds and be able
to use tools to maneuver.
Strong attention to detail and accuracy.
Ability to adhere to and enforce all security procedures.
May travel between facilities.
Must be able to work overtime as required.
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