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Patient Account Representative - FMG - Central Administration/SC! From jobvertise.com


Company Overview
Franciscan Health System is a comprehensive health care organization that includes St. Joseph Medical Center of Tacoma; St. Clare Hospital in Lakewood; St. Francis Hospital in Federal Way; Enumclaw Regional Hospital that serves communities in Southeast King and Northeast Pierce counties; and Franciscan Hospice House in University Place.

Construction of St. Anthony Hospital in Gig Harbor is planned to begin in mid-2007. The new, 80-bed hospital will open in early 2009 to serve residents of Gig Harbor, Key Peninsula and South Kitsap County.

Franciscan has approximately 6,000 employees and a Medical Staff with approximately 1,400 members.

Franciscan Health System is a non-profit, faith-based organization with a mission to nurture the healing ministry of the Church, emphasize human dignity and social justice, and create healthier communities.

Ever since the Sisters of St. Francis founded St. Joseph Medical Center in 1891, the Franciscan organization has grown with the enduring goal of fulfilling the spiritual, emotional and physical needs of those it serves.

Franciscan Health System is affiliated with Denver-based Catholic Health Initiatives, one of the largest non-profit health care organizations in the United States.

Job Description
Full Job Title: Patient Account Representative - FMG - Central Administration/SCRBO - 0800009171

Job Summary: Submit claims to government agencies, medical service bureaus and insurance companies. Answer all information requests from those payers, and trace all claims to those payers making sure they have been paid or denied appropriately and in a timely manner. Post payments, follow up on insurance rejections, submit claims to secondary insurers, calculate the precise patient responsibility portion to be billed, and respond to patient queries. Essential Duties:
Ensure patient satisfaction through timely and effective patient account maintenance including assistance with billing, third-party payments, adjustments, information verification and record maintenance.
Submit claims to government agencies, medical service bureaus, and insurance companies ensuring that accounts are billed appropriately by auditing charges to ensure accurate procedure codes, billing data and patient information submitted.

Effectively process patient, clinic and insurance correspondence, including requests for refunds and collections when warranted.

Interpret and communicate information regarding credit policies and procedures, billing practices, insurance submission and out-of-pocket patient responsibility.

Accurately and timely post private payments, insurance payments, disallows and/or denials to appropriate patient account, calculate patient responsibility, interpret explanation of benefit message codes, identify payment discrepancies by contacting insurance carrier, and determine if rebilling is necessary.

Function as liaison between patients and clinic staff on claims, billing questions or insurance related issues.

Trace errors, record adjustments to proper accounts and determine the appropriate destination for unidentified funds.

Accurate batch balancing and reporting.

 



 
 

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