Job Description
:
Seeking energetic,
passionate customer service focused individuals who seek alternative
solutions to challenging patient billing issues
Process correspondence received from patients who are inquiring or
have questions about their laboratory services.
Answer 100-120 inbound calls per day from patients, doctor’s
office, private insurance carriers, etc..
Collect payments from patients for outstanding balances.
Ability to utilize multiple resources to resolve patient inquires
while on the phone and while working correspondence.
Correspondence, telephone statistics and collection goals must be
maintained as a part of the job duty.
Occasional overtime is available.
Ability to become proficient with processes within 90 days after completing
a structured training program.
Prior experience in medical billing and call center experience is
a plus.
Tags: Admin
& Clerical : Banking
Jobs : Financial
Services Jobs
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