Position
Purpose:
• To assist Managing Director and Team Manager on ad-hoc issues
and providing support to Relationship Officers and Receptionists in
servicing and retaining clients to deliver agreed business goal within
the overall framework of the US, Caribbean, Latin America, Europe and
Asia Market's business strategy and operating model. Key
Accountabilities:
• Assists Managing Director and Team Manager on the implementation,
coordination and completion of all projects on time, within budget
and the established scope.
• Supports Managing Director and Team Manager with the preparation
for meetings and committees, including: drawing presentations and
spreadsheets, organizing information received from Senior Managers,
Relationship Managers and Relationship Officers, liaising with products
areas and other RBC partners in obtaining necessary information to
complete task.
• Supports Managing Director and Team Manager controlling and
maintaining reports of overall information on documentation issues,
projects, metrics and error logs.
• Provides back-up to receptionist during lunch hour, vacation
and unexpected absences (see Receptionist General Guidelines).
Job Requirements:
(Knowledge/ Experience):
- Understand systemic workflow inherent to inter-department streamlined
activities, such as: cut off time to deliver a job; reporting lines,
authority matrixes.
- Knowledge of Outlook, internet search engines, MS Office
JOB SPECIFICATIONS
- Ability to multitask without loosing track of work items and deadlines.
- Ability to work on a fast paced environment, able to prioritize
and work in an organized fashion way.
- Good communications skills: verbal, written and listening skills
- Ability to work under pressure with a heavy work load
- Extremely detailed oriented
- Sales skills
- Customer Services skills
Required
Skills/ Competencies/ Attributes:
Education:
BA/BS
Special
Conditions:
None
Diversity:
Diversity in the workplace, one of our shared values, lies at the
heart of our rewarding, open, supportive and inclusive work environment.
We respect and respond to the many competing and evolving priorities
in our lives so you can focus on what you can do best – put
clients first.
Tags: Admin
& Clerical : Banking
Jobs : Financial
Services Jobs
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