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New Hampshire Top Call Center Jobs

Technical Support Call Center ! From jobvertise.com


Position Description:

Technical Support Call Center resolving technical issues in order to keep field stores operational

Accountable for Speed of Answer, efficient use of company resources and concise documentaiton of store incidents

Hardware/software problem determination on back office PC's (Dell)
Hardware/software problem determination on Traffic Counters
Hardware/software problem determination on Point of Sale
Hardware/software problem determinaton on Scanners
Hardware/software problem determination on Network devices
Assist with equipment installation
Assume ownership of customer issues; follow through until issues are resolved

Position Requirements:

College degree or equivalent work experience
Ability to work in a high paced environment and meet time sensitive deadlines
Strong troubleshooting and problem-solving skills
Self-motivated, self structured, and an organized team player
Excellent Oral and Written communciation skills
Ability to document in a clear concise manner
Ability to work weekends, holiday s and evenings
Excellent customer service skills
Storng Technical Aptitude

Benefits:

Westaff's staffing associates enjoy the benefits of a flexible schedule as well as the support of professionals who can help launch and develop their careers. But there are many other advantages to working for Westaff. At Westaff, we want to ensure a positive work experience. We understand that taking care of your needs as our associate is one of the most important things we can do. So, as part of our commitment, we offer a generous benefits package including:

Medical, dental, vision, Life Insurance and Short Term Disability Insurance (offered through SRC Insurance Company)
Service Bonus
401(k)
Employee Stock Purchase Plan
Credit Union Membership
Direct Deposit
CashPay Card
Note: Many of our benefits are subject to additional eligibility requirements. Not all benefits are offered at all Westaff offices. For more information, call your local Westaff representative.

About Westaff:

With more than 60 years of practice, it's no wonder that Westaff has earned the reputation as one of the largest staffing companies in the country, and one of the most experienced. Our success has continued throughout the rest of the world, supplying business solutions in every major market in the USA, UK, Australia and New Zealand..



 
 

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