* Perform a full range of administrative support duties
of a confidential and challenging nature; facilitates work flow through
a manager's office using organizational knowledge to determine how
to handle incoming requests and assignments, including work going
to and from other managers; typically reports to an executive or head
of a major function; and may provide guidance and limited work direction
to others or perform project work consistent with the skills and skill
level found in the jobs other work.
* Receive and refers visitors and telephone callers within the department,
ensuring that callers reach their intended destination.
* Schedule meetings, coordinates travel arrangements, and maintains
appointment calendars on behalf of department managers or supervisors;
may coordinate meeting amenities (i.e. refreshments, etc.).
* Facilitate and organizes workflow through the supervisor's office,
ensuring that all items requiring follow up action are addressed by
the supervisor.
* Produce complex reports, correspondence, and presentations utilizing
sensitive or confidential company information. Develops and maintains
more complex web sites with the assistance of basic web publishing
software applications.
* Create and maintains sensitive department records; uses data to
prepare letters and memoranda for supervisor's signature.
* Respond to inquiries from internal and external customers that do
not require the supervisor's attention. Refers complex or highly sensitive
issues to the supervisor.
* Mentor less experienced peers or delegates work to others.
* Convey supervisor's instructions and requirements to others, and
exchanges information with senior managers on the supervisor's behalf.
Qualifications
* Clerical expertise (examples: typing, collating,
filing, stenography, etc.).
* Data entry/keyboarding skills.
* Knowledge of how to operate standard office equipment (examples:
photocopier, fax machine, telephone).
* Ability to use standard desktop load applications such as Microsoft
Office plus intranet and internet functions.
* Skill in planning and organizing.
Education
Degree in Admin / Clerical discipline or equivalent
experience.
Miscellaneous degree or equivalent experience.
Experience
* Secretarial or Administrative Assistant experience.
* Experience in writing, editing, media relations and speech writing.
* Experience in using Excel, Microsoft Word, PowerPoint, Access, Project,
and other Microsoft tools.
* Experience maintaining confidential data..
