The Position:
The focus of this position is handling all of our
internal and external customers in a courteous, efficient manner.
We make every attempt to build rapport with every customer that we
speak with daily whether it is through, call, facsimile or web based
transactions. Building customer relationships is the heart of our
business.
A team environment is promoted in the Call Center.
Employee engagement and communication is key to our success. You would
be engaged in a number of activities from coaching, training, Reward
and Recognition Programs and Problem Solving Focus Sessions. Data
Entry
A positive attitude toward your position, customers
and co- workers creates a great experience for both customers and
a great environment to work in. We encourage employees to be accountable,
bringing new ideas and solutions to concerns. This is a rigorous and
busy environment and will suit those individuals who want to excel
in a professional Call Center.
Job Responsibilities include, but may not be limited to:
Making outbound and receiving inbound calls
Promptly and efficiently carrying out request from our customers
Writing creative ads
Data Entry
Customer Service
Tags: Admin
& Clerical : Banking
Jobs : Financial
Services Jobs
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