We are the world
leader in products, services, and solutions for information management
and storage. We are a trusted provider of information infrastructure,
helping organizations of every size around the world keep digital information
protected, secure, and continuously available. With 31,000 people worldwide
and four straight years of double-digit revenue growth, we are among
the 10 most valuable IT product companies in the world. We pride ourselves
on doing what's right and on putting our customers' best interests first.
We are devoted to advancing our people, customers, industry, and community.
We are EMC, where information lives. Job
Description
EMC Corporation
is the world leader in information storage systems, software, networks,
and services that store, protect, move, manage and access the explosion
of content. EMC solutions are enabling enterprises of all kinds to
unite information as one resource, harness it as one source of value,
and leverage it as one asset to reach the goals of the organization.
This information
technology professional will lead a team of subject matter experts
in the design, development and delivery of training and assessments
for EMC Global Services, their partners and customers. Courses in
the curriculum will include both classroom training and eLearning.
Focused in one or more disciplines of EMC technology (storage platforms,
storage networking, business continuity, backup/recovery, archive,
virtualization and/or application integration) and aligned to one
or more functions (pre-sales, implementation, administration and/or
support) this manager will work with and lead corporate and field
stakeholders to ensure that curriculum and certification exams are
technically accurate and relevant to the current and future field
environment.
PRINCIPAL
DUTIES AND RESPONSIBILITIES
• Manages and owns development of curriculum and/or programs
through the assessment of requirements, design, development and execution
of best fit education solutions for EMC Global Services (field), their
partners and customers.
• Responsible for optimal allocation and project management
of all resources (employees, contractors, equipment and /or facilities)
to meet multiple education development and delivery priorities and
requirements.
• Measures and monitors curriculum and assessments to ensure
technical currency and relevance; takes actions to continuously improve/update
curriculum.
• Represents functional area of responsibility on behalf of
Education Services, including formal presentations, meetings, conferences
and /or web events.
• Handles day to day people management including salary and
performance reviews, hiring, coaching, mentoring, employee development.
• Subject matter expertise within team's area of focus (technical
presales, professional services, and/or customer support for one or
more areas of EMC technology).
• Presales technical/systems engineering or IT professional
services/consulting skills.
• Expertise in training design, development and delivery.
• Ability to effectively manage all elements of multiple projects
and programs (people, process, technology).
• Experience in leading teams and managing technical professionals.
• Superior communication skills.
• Sense or urgency with demonstrated ability to independently
drive initiatives.
• Certificate(s): EMC proven Professional Certification preferred.
SKILLS
• Consultative skills.
• Negotiation skills.
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