JOB DESCRIPTION:
Personal Bankers (PBs) are responsible for offering and selling financial
products and services (i.e. Credit Cards, CD's IRA's, Loans) to both
consumer and small business customers. Establish, develop, retain, and
deepen long-term relationships with current and potential customers
in the community. Meet sales and customer delight goals by proactively
meeting and greeting customers quickly identifying needs as they enter
the store. Perform tasks such as opening deposit accounts, taking loan
applications, handling customer service requests, etc. Support other
sales associates as needed. Perform senior teller functions when assigned
to in-store locations. Demonstrate Bank of America core values in all
actions. May be required to work weekends and/or extended hours and
regular, reliable attendance is critical. For the banking centers designated
as small business champion locations, certain personal bankers are designated
to be small business champions, who are responsible for ensuring the
banking center meets its small business goals.The position described
herein may be performed differently within a banking center (BC) based
on many factors including the size of the office, the number of transactions,
and the experience and amount of staff.Responsibilities:- Meet and exceed
sales and customer service goals- Build and sustain relationships with
consumer and small business customers- Demonstrates Bank of America
core values in all actions- Know the business- including policies, procedures,
and compliance Required
Skills: High School Diploma/GED; Minimum of six months of
customer service experience; One year or more of sales experience
in a goal and/or commission-based environment within the past three
years; Comfortable with measurable sales goals, and demonstrated performance
in achieving and exceeding those goals—must rank within the
top 25% of your peers in your current sales results; Ability to provide
clients with information, data and advice, as well as respond to inquiries
or complaints from customers and manage difficult situations with
customers; Sell the bank's products and services while advising customers;
Demonstrate problem-solving, teamwork abilities and ability to be
proactive; Perform written and verbal communications utilizing standard
business ethics.
Desired
Skills: Experience in commissioned sales and experience with
sales goals; Ability to promote sales of credit and loan service and
completing credit and loan documentation; Demonstrated leadership
and assertiveness; Bilingual in Cantonese (fluent verbal and written)
a plus.
Tags: Admin
& Clerical : Banking
Jobs : Financial
Services Jobs
If you want to see more Accounting Jobs In Alabama Please Visit our
New Alabama
Career Center
Go To Home Page
: Alabama
Main Page
|
|
|
